The goal of The Steadman Clinic is to deliver the highest standard of orthopaedic care and personal attention to each and every patient seeking our help. Whether an injured professional athlete or an individual who wants to be able to walk again without pain, our physicians will do their best to help our patients achieve their goals. Our success in helping our patients reach their goals is what attracts people from all walks of life, from all over the world, to the Steadman Clinic.

If you are interested in joining our team of dedicated professionals who are known world-wide for advancing the field of Orthopedics and Sports Medicine with cutting edge, progressive approaches and solutions to some of the most complex and demanding situations, submit resume and cover letter to: jobs@thesteadmanclinic.com

Positions Available

The PBX Operator responds to incoming calls in a timely manner and directs callers to appropriate destination providing a smooth, clear and professionally courteous communication process.

Key Responsibilities:

  • Answers multiple incoming telephone lines
  • Obtains necessary information and transfers calls to correct extensions
  • Able to learn staff names and specialties
  • Provide excellent customer service to all incoming callers

Attributes and Qualifications:

  • High school diploma or GED
  • 1-3 years experience in customer service required
  • Knowledge of medical terminology preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Front Desk Patient Representative will be responsible for ensuring all patients and visitors who check-in for an appointment or approach the front desk are given world class customer service by: greeting patients with kindness, accurately processing all forms and completing EHR updates, maintaining a clean and welcoming waiting room. 

Key Responsibilities:

  • Greet and check patients in
  • Performs front desk receptionist duties for the clinic: answers phone calls, directs visitors, keeps front office tidy
  • Ensures registration paperwork is complete, insurance cards are current and scanned into all EHR programs
  • Collects co-pays and balances; processes payments
  • Check patients out and schedule follow up appointments, if needed

Attributes and Qualifications:

  • High school diploma or GED and 1-3 years experience in customer service required
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills.
  • Knowledge of medical insurance preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Insurance Specialist is responsible for verifying network status and benefits for new patients and pre-authorizing all scheduled surgeries/procedures.

Key Responsibilities:

  • Call and verify benefits, eligibility and network status for new patients
  • Notifying patient of out of network status with their insurance
  • Obtain pre-authorization with insurance company and provide CPT code for determination of authorization
  • If clinical is required, must fax to insurance company
  • Must document in patients’ charts all communication with insurance companies, adjusters and patients
  • Provides estimates for patients who are self pay and collects money
  • Obtain signed waivers from patients prior to surgery

Attributes and Qualifications:

  • Bachelor’s Degree preferred
  • Two years experience working in customer service, insurance, healthcare
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • Proven ability to multitask and prioritize
  • Experience with Microsoft Outlook/Office
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Medical Assistant is responsible for assisting providers with patient care, maintaining patient records and completing administrative duties that assist in the management of patient care. 

Key Responsibilities:

  • Fields patient phone calls promptly and in a professional manner.
  • Assists with administrative tasks as directed by the clinical and/or surgical coordinator.
  • Assists provider and PA/ATC with clinical operations.
  • Prepares patient for scheduled procedures.
  • Comfortable and competent in caseting (or willing to learn).
  • Completes shift opening and closing procedures.

Attributes and Qualifications:

  • Medical Assistant, EMT, LPN or RN licensing/certification required.
  • Minimum two (2) years experience with applicable paitent care and administrative duties preferred. 
  • Demonstrated problem solving and work flow management skills required.
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic and hosptial personnel involved in patient care. 
  • Excellent critical thinking sklls, ability to work independently, and manage time effectively.
  • Computer and EHR proficiency. 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
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