The goal of The Steadman Clinic is to deliver the highest standard of orthopaedic care and personal attention to each and every patient seeking our help. Whether an injured professional athlete or an individual who wants to be able to walk again without pain, our physicians will do their best to help our patients achieve their goals. Our success in helping our patients reach their goals is what attracts people from all walks of life, from all over the world, to the Steadman Clinic.

If you are interested in joining our team of dedicated professionals who are known world-wide for advancing the field of Orthopedics and Sports Medicine with cutting edge, progressive approaches and solutions to some of the most complex and demanding situations, submit resume and cover letter to: jobs@thesteadmanclinic.com

Positions Available

PBX Operator

The PBX Operator responds to incoming calls in a timely manner and directs callers to appropriate destination providing a smooth, clear and professionally courteous communication process.

Key Responsibilities:

  • Answers multiple incoming telephone lines
  • Obtains necessary information and transfers calls to correct extensions
  • Able to learn staff names and specialties
  • Provide excellent customer service to all incoming callers

Attributes and Qualifications:

  • High school diploma or GED
  • 1-3 years experience in customer service required
  • Knowledge of medical terminology preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Durable Medical Equipment Patient Care Specialist/Fitter
The Steadman Clinic is seeking an entry level Durable Medical Equipment Patient Care Specialist/Fitter. This person will directly work with physicians, medical professionals, and patients in a clinical setting.
 
Key Responsibilities:
  • Provide fitting, patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations
  • Educate patients on insurance plans and financial responsibility
  • Actively promote and foster good relations with physicians and clinical staff
  • Contact insurance companies and obtain DME benefits and prior-authorization for all the physician’s orders
  • Insure that all necessary documentation and authorization is obtained as it relates to payer requirements
Attributes and Qualifications:
  • Excellent verbal and written communication skills, attention to detail, and the ability to organize multiple projects and assignments at once
  • Demonstrate professionalism, effective decision making, and time management skills
  • Establish and maintain effective working relationships with patients, physicians, and staff
  • Knowledge of Anatomy, Physiology, Medical Terminology, Insurance Claims, and Insurance Benefits.
  • Proficiency in Word, Internet Explorer, and Excel
  • DME or Orthotic related medical experience preferred
  • Knowledge of medical billing/collection practices a plus
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Regenerative Medicine Technician
The Regenerative Medicine Technician will work under the direction of the laboratory CEO, medical director and operational manager. Technician will be required to prepare peripheral venous blood and bone marrow components for clinical and intraoperative procedures, as well as, assisting physician in outpatient clinical setting.
 
Key Responsibilities:
  • Perform venipuncture in exam or operating room and process blood or bone marrow into necessary components
  • Prepare and set up exam and treatment rooms for blood and/or bone marrow procedures
  • Reports diagnostic results to patients as directed by the physician
  • Responsible for obtaining consents and educates patient
Attributes and Qualifications:
  • Phlebotomy or IV certification required.
  • Bachelor’s degree or related training or working experience in the fields of orthopaedics, sports medicine athletic training or life sciences.
  • Personal characteristics which include organizational, communication and interpersonal skills.
  • Proven ability to successfully handle multiple tasks in fast paced environment, critical thinking skills, able to work independently, and manage time effectively.
  • Basic computer skills in Microsoft Excel, Word and PowerPoint.
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Front Desk Patient Representative

The Front Desk Patient Representative will be responsible for ensuring all patients and visitors who check-in for an appointment or approach the front desk are given world class customer service by: greeting patients with kindness, accurately processing all forms and completing EHR updates, maintaining a clean and welcoming waiting room. 

Key Responsibilities:

  • Greet and check patients in
  • Performs front desk receptionist duties for the clinic: answers phone calls, directs visitors, keeps front office tidy
  • Ensures registration paperwork is complete, insurance cards are current and scanned into all EHR programs
  • Collects co-pays and balances; processes payments
  • Check patients out and schedule follow up appointments, if needed

Attributes and Qualifications:

  • High school diploma or GED and 1-3 years experience in customer service required
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills.
  • Knowledge of medical insurance preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Insurance Specialist

The Insurance Specialist is responsible for verifying network status and benefits for new patients and pre-authorizing all scheduled surgeries/procedures.

Key Responsibilities:

  • Call and verify benefits, eligibility and network status for new patients
  • Notifying patient of out of network status with their insurance
  • Obtain pre-authorization with insurance company and provide CPT code for determination of authorization
  • If clinical is required, must fax to insurance company
  • Must document in patients’ charts all communication with insurance companies, adjusters and patients
  • Provides estimates for patients who are self pay and collects money
  • Obtain signed waivers from patients prior to surgery

Attributes and Qualifications:

  • Bachelor’s Degree preferred
  • Two years experience working in customer service, insurance, healthcare
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • Proven ability to multitask and prioritize
  • Experience with Microsoft Outlook/Office
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Pain Management Physician Assistant

The Pain Management Physician Assistant is responsible for supporting the supervising physician in the cutting edge of Regenerative Medicine and Interventional Spine procedures. The Physician Assistant will work one-on-one with physician, as well as with researchers.  Time will be divided between the clinic, surgery center and administrative tasks centered on patient care.  

Key Responsibilities:

  • Collaborates with attending physician to diagnose and treat spine injuries and related illnesses; performs procedures within the PA scope of practice as directed by the supervising physician
  • Supports clinical research for the practice
  • Performs initial review and assessment of patient
  • Perform preoperative consultation/education and complete surgical procedure forms and coding; writes post procedure notes and orders for supervising physician
  • Screen, evaluate and treat patients for Biologic Regenerative Therapies

Attributes and Qualifications:

  • Certified Physician Assistant
  • Experience preferred, but willing to train new grad
  • Demonstrated problem solving and work flow management skills required
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic and hospital personnel in involved in patient care
  • Excellent critical thinking skills, ability to work independently, and manage time effectively.


We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Medical Back Office Manager

The Medical Back Office Manager will be responsible for overseeing day to day non-clinical operations in an orthopaedic clinical setting.  Requires supervision of scheduling, insurance and PBX departments.  Must promote excellent customer service skills by all levels of the staff.

Key Responsibilities:

  • Manage insurance, scheduling and PBX staff
  • Coordinate day to day operations of the practice under the lead of VP of Operations
  • Develop, implement and maintain office policies and procedures
  • Interview, hire and train office staff: conduct performance reviews
  • Organize staff meetings
  • Promote world class customer service
  • Run reports and create metrics with available data

Attributes and Qualifications:

  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • A proven management style which emphasizes teamwork, participation and communication
  • A sensitivity to the values and expectations of physicians, management, employee, patient and family
  • Proven ability to successfully handle multiple projects
  • Bachelors degree in Business Administration or Healthcare Administration preferred
  • 3-5 years experience in a medical office setting in a management or supervisory role
  • Proven ability to communicate effectively at all levels of an organization
  • Microsoft Office and Excel experience required
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Physician Assistant

The Orthopaedic Surgery Physician Assistant is responsible for assisting the supervising physician in the medical and surgical management of patients and assigned to their practice.  The Physician Assistant will work one-on-one with an orthopaedic surgeon as well as various fellows and researchers.  Time will be divided between the clinic, operating room and administrative tasks centered on patient care.

Key Responsibilities:

Collaborates with attending physician to diagnose and treat orthopaedic sports medicine injuries and related illnesses in both clinical and surgical settings; performs procedures within the PA scope of practice as directed by the supervising physician in the clinic, OR and ER including first and second assisting responsibilities.

  • Assists in preoperative evaluation and education
  • Performs initial interview and assessment of patient
  • Perform preoperative consultation/education and complete surgical procedure forms and coding; writes post-operative/post procedure notes and orders for supervising physician

Attributes and Qualifications:

  • Certified Physician Assistant
  • Experience preferred, but willing to train new grad
  • Demonstrated problem solving and work flow management skills required 
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic and hopsital personnel involved in patient care.
  • Excellent critical thinking skills, ability to work independently, and manage time effectively.

We are an Equal Oppotunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physicial or mental disability or other basis protected by law.

MRI Patient Representative

The MRI Patient Representative will be responsible for ensuring all patients and visitors who check-in for MRI appointments in our new Frisco location are given world class customer service by: greeting patients with kindness, accurately processing all forms and safety questionnaires, collecting payment and waivers from patients. 

Key Responsibilities:

  • Greet and check in patients
  • Verify safety questionnaires with patients to ensure the safety of patients before entering MRI
  • Explain dress and jewelry requirements prior to appointment
  • Work with insurance department to identify waivers for patients and collection of payments
  • Responsible for MRI daily logs and monthly spreadsheets
  • Communicate with physician staff in order to obtain MRI prescriptions

Attributes and Qualifications:

  • High school diploma or GED and 1-3 years experience in customer service required
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills.
  • Knowledge of medical insurance preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Radiology Technician PT/PRN

The X-Ray Technician operates radiologic equipment to make clinical diagnostic x-ray film. Performs routine diagnostic procedures.  Takes, annotates and sends patient images.  Assist clinical and administartive personnel by completing various forms and reports on patients.

Key Responsbilities:

  • Operates x-ray machine to perform routine diagnostic procedures.
  • Positions patients and adjusts equipment for taking x-rays.
  • Decides length and intensity for radiation exposure by adjusting equipment on individual patient basis.
  • Authorizes release of patients upon completion of radiologic examination.
  • Annotates digital image.
  • Examines radiologic image for properties such as density and contrast, magnification and distortion.
  • Prepares for delivery to radiologist/doctor for reading/interpretation.

Attributes and Qualifications:

  • Graduate of an ARRT approved Radiological Technology Program.
  • Current ARRT license.
  • Proven history of ability to multi-task and work in a fast paced environment; excellent critital thinking skills, ability to work independently, and manage time effectively.
  • Demonstrated problem solving and work flow management skills required.
  • Must be energic, quality driven and have a provent ability to be productive member of a cohesive team of peers dedicated to providing optimum patient care.
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic, Steadman Philippon Research Institute, and hospital personnel involved in delivering patient care.

We are an Equal Opportunity Employer.  We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

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