The goal of The Steadman Clinic is to deliver the highest standard of orthopaedic care and personal attention to each and every patient seeking our help. Whether an injured professional athlete or an individual who wants to be able to walk again without pain, our physicians will do their best to help our patients achieve their goals. Our success in helping our patients reach their goals is what attracts people from all walks of life, from all over the world, to the Steadman Clinic.

If you are interested in joining our team of dedicated professionals who are known world-wide for advancing the field of Orthopedics and Sports Medicine with cutting edge, progressive approaches and solutions to some of the most complex and demanding situations, submit resume and cover letter to: jobs@thesteadmanclinic.com

Positions Available

PBX Operator

The PBX Operator responds to incoming calls in a timely manner and directs callers to appropriate destination providing a smooth, clear and professionally courteous communication process.

Key Responsibilities:

  • Answers multiple incoming telephone lines
  • Obtains necessary information and transfers calls to correct extensions
  • Able to learn staff names and specialties
  • Provide excellent customer service to all incoming callers

Attributes and Qualifications:

  • High school diploma or GED
  • 1-3 years experience in customer service required
  • Knowledge of medical terminology preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Clinical Applications Analyst
The Clinical Applications Analyst is responsible for support, design and testing and implementation of functional and technical aspects of applications, system interfaces and IT infrastructure.  He/She will be a member of the Clinical Applications Team and provide staff training in a dynamic and rapidly growning organization.  
 
Key Responsibilities:
  • Access user requirements and vendor product offerings in order to identify process and workflow changes required to meet goals of system implementation
  • Collaborate with the various IT subspecialties to ensure technical and functional requirements of applications/systems are met
  • Establish, test and validate the technical requirements for system being implemented and/or supported
  • Proactively mitigate potential risks and develop contingency plans
  • Assist user training and go live support, as well as post-implementation evaluation
  • Troubleshoot IT related system issues, engage internal and vendor IT resources, facilitate resolution of issues
  • Monitor system performance and implement remedial actions and/or system upgrades
  • Maintain and update documents required by application support
  • Track equipment receipt and various vendors
  • Collect data required for system support or project implementation and perform data analysis
Attributes and Qualifications:
  • Bachelor’s degree in Computer Science or IT preferred.
  • Excellent analytical and problem solving skills.
  • Experience working in Healthcare (IT) environment.
  • Professional interpersonal and communication skills.
  • Experience in support/implementation of clinical information.
  • Good understanding of the computer hardware and different operating systems.
  • Stong hands-on experience with software test procedures and QA scripts.
  • Experience with Modernizing Medicine preferred
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Medical Records Clerk

The Medical Records Clerk is responsible for providing general clerical support and excellent customer service in the Medical Records department. 

Key Responsibilities:

  • Maintaining, incorporating and accurately accounting for all medical records information of clinic patients
  • Retrieve, file and deliver medical records to and from Steadman Clinic offices
  • Arrange and scan medical records
  • Answer inquiries from medical staff, department and billing personnel regarding general medical records
  • Perform qualitative analysis of medical records

Attributes and Qualifications:

  • Two years experience working in medical records or customer service, healthcare preferred
  • HIPAA, ROI, medical terminology strongly preferred
  • Personal characteristics which include attention to detail, organized, effective interpersonal and communication skills
  • Proven ability to multitask and prioritize
  • Experience with Microsoft Office/Outlook, computer experience necessary

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Front Desk Patient Representative

The Front Desk Patient Representative will be responsible for ensuring all patients and visitors who check-in for an appointment or approach the front desk are given world class customer service by: greeting patients with kindness, accurately processing all forms and completing EHR updates, maintaining a clean and welcoming waiting room. 

Key Responsibilities:

  • Greet and check patients in
  • Performs front desk receptionist duties for the clinic: answers phone calls, directs visitors, keeps front office tidy
  • Ensures registration paperwork is complete, insurance cards are current and scanned into all EHR programs
  • Collects co-pays and balances; processes payments
  • Check patients out and schedule follow up appointments, if needed

Attributes and Qualifications:

  • High school diploma or GED and 1-3 years experience in customer service required
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills.
  • Knowledge of medical insurance preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Insurance Specialist

The Insurance Specialist is responsible for verifying network status and benefits for new patients and pre-authorizing all scheduled surgeries/procedures.

Key Responsibilities:

  • Call and verify benefits, eligibility and network status for new patients
  • Notifying patient of out of network status with their insurance
  • Obtain pre-authorization with insurance company and provide CPT code for determination of authorization
  • If clinical is required, must fax to insurance company
  • Must document in patients’ charts all communication with insurance companies, adjusters and patients
  • Provides estimates for patients who are self pay and collects money
  • Obtain signed waivers from patients prior to surgery

Attributes and Qualifications:

  • Bachelor’s Degree preferred
  • Two years experience working in customer service, insurance, healthcare
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • Proven ability to multitask and prioritize
  • Experience with Microsoft Outlook/Office
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Appointment Scheduler

The Appointment Scheduler is responsible for coordinating information and input into computerized system for scheduling of patient visits.  This role also provides general administrative support associated with daily operations of a clinical team.

Key Responsibilities:

  • Coordinates clinic appointments (new patient, rechecks and follow-ups) and referrals and enters appointments and cancellations into scheduling system on computer
  • Enter new patient information into system, email, fax or mail patient paperwork and authorizations
  • Manage information requests and correspondence for worker’s compensation adjusters and case managers
  • Maintains knowledge of physician preferences and availability; maintain physician and staff schedules and availability for appointments in scheduling system
  • Responsible for working as part of a centralized team handling 4 – 7 physician schedules

Attributes and Qualifications:

  • High school diploma or GED required
  • Two years experience preferred working in customer service, scheduling, healthcare
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • Proven ability to multitask and prioritize in fast passed environment
  • Experience with Microsoft Outlook
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Patient Concierge, Frisco Clinic

The Patient Concierge is responsible for greeting and navigating patients and guests in registration lobby of our Frisco Clinic.  This person will provide assistance to patients who are checking in for appointments and will help expedite flow of registration to provide a positive customer experience at The Steadman Clinic in Frisco.  Concierge will assist with patient travel and hotel bookings when needed.

Key Responsibilities:

  • Welcome patients and family members in a professional and upbeat manner
  • Answer patient and visitor questions
  • Greet patients and navigate flow
  • Make patients and guests comfortable in waiting room
  • Assists in resolving patient concerns or issues
  • Will assist with hotel bookings and travel questions for out of town patients
  • Provides restaurant and entertainment suggestions for out of town patients and family members
  • Ensure excellent customer service and satisfaction

Attributes and Qualifications:

  • Bachelor’s Degree preferred
  • 3 -5 years experience working in customer service, hospitality, travel agency
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • Proven ability to multitask and prioritize
  • Experience with Microsoft Office/Outlook
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Pain Management Physician Assistant

The Pain Management Physician Assistant is responsible for supporting the supervising physician in the cutting edge of Regenerative Medicine and Interventional Spine procedures. The Physician Assistant will work one-on-one with physician, as well as with researchers.  Time will be divided between the clinic, surgery center and administrative tasks centered on patient care.  

Key Responsibilities:

  • Collaborates with attending physician to diagnose and treat spine injuries and related illnesses; performs procedures within the PA scope of practice as directed by the supervising physician
  • Supports clinical research for the practice
  • Performs initial review and assessment of patient
  • Perform preoperative consultation/education and complete surgical procedure forms and coding; writes post procedure notes and orders for supervising physician
  • Screen, evaluate and treat patients for Biologic Regenerative Therapies

Attributes and Qualifications:

  • Certified Physician Assistant
  • Experience preferred, but willing to train new grad
  • Demonstrated problem solving and work flow management skills required
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic and hospital personnel in involved in patient care
  • Excellent critical thinking skills, ability to work independently, and manage time effectively.


We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

MRI Patient Representative

The MRI Patient Representative will be responsible for ensuring all patients and visitors who check-in for MRI appointments in our new Frisco location are given world class customer service by: greeting patients with kindness, accurately processing all forms and safety questionnaires, collecting payment and waivers from patients. 

Key Responsibilities:

  • Greet and check in patients
  • Verify safety questionnaires with patients to ensure the safety of patients before entering MRI
  • Explain dress and jewelry requirements prior to appointment
  • Work with insurance department to identify waivers for patients and collection of payments
  • Responsible for MRI daily logs and monthly spreadsheets
  • Communicate with physician staff in order to obtain MRI prescriptions

Attributes and Qualifications:

  • High school diploma or GED and 1-3 years experience in customer service required
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills.
  • Knowledge of medical insurance preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
PRN MRI Technician

The  PRN MRI Technician will perform diagnostic MRI procedures according to established protocols or physician’s special instructions. Communicates effectively with staff, physicians, patients and their families. Maintains accurate patient and department records.  We are currently looking for a PRN MRI Technician for our Vail and Frisco clinic locations.

Key Responsibilities:

  • Properly identifies and transports (as needed) patients to and from MRI scan room as needed.
  •  Interviews and screen patients for contraindications. Consultation with supervisor radiologist or attending physicians as needed.
  • Performs MRI studies; obtains patient history, explains routine procedures and addresses patient concerns. Prepares equipment and supplies as needed for each study. Ensures that emergency requests are performed on a timely basis appropriate to the nature of the emergency.
  • Positions patient, attaches or adjusts immobilization devices as needed. practices sterile techniques and monitors patient movement and positioning to ensure that the patient is handled in a medically safe manner.
  • Adjusts and operates MRI equipment to scan designated anatomical area in a safe and effective manner for operator and patient following MRI safety protocols.
  • Reviews and evaluates completed scans for quality, completeness and type of test ordered. Ensure quality images are available for radiologist labeled correctly with patient identification and other information to make an accurate diagnosis.
  • Assists in review and update of technical protocols and scheduling procedures for studies in the MRI department as requested.


 Attributes and Qualifications:

  • Graduate of 24-month AMA approved school of Radiologic Technology, National Certification from the American Registry of Radiologic Technologists (ARRT) required and licensure as AART MRI registry or registry eligible
  • 2 years experience required
  • Excellent organization, communication (both written and verbal), and interpersonal skills required.
  • Proven history of ability to multi-task and work in a fast paced environment; excellent critical thinking skills, ability to work independently, and manage time effectively.
  • Demonstrated problem solving and work flow management skills required.
  • Must be energetic, quality driven and have proven ability to be productive member of a cohesive team of peers dedicated to providing optimum patient care.
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic, Steadman-Philippon Research Institute, and hospital personnel in involved in delivering patient care.

We are an Equal Opportunity Employer.  We are committed to equal treatment of all employees, without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
 

Medical Assistant

The Medical Assistant is responsible for assisting the Internal Medicine physician with patient care, maintaining patient records and completing administrative duties that assist in the management of patient care.

Key Responsibilities:

  • Fields patient phone calls promptly and in a professional manner
  • Assists with administrative tasks as directed by the provider
  • Will serve as medical scribe, documenting patient data into Modernizing Medicine EMR software
  • Assists provider with clinical operations
  • Prepares patient for scheduled appointments
  • Completes shift opening and closing procedures

Duties and Qualifications:

  • Medical Assistant, EMT, LPN or RN licensing/certification required
  • Minimum of 2 years' experience with applicable patient care and administrative duties preferred 
  • Demonstrated problem solving and work flow management skills required
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic and hospital personnel involved in patient care
  • Excellent critical thinking skills, ability to work independently, and manage time effectively
  • Computer and EHR software proficiency

We are an Equal Opportunity Employer.  We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physicial or mental disability or other basis protected by law.

Recruiter

The Recruiter will provide expert staffing services, strategic advice, and act as the primary subject matter expert on recruiting for clinical and heathcare administrative positions.  We are looking for someone who will contribute substantially, embrace our mission and values, seek to learn our culture and understand our work.

Essential Duties and Responsibilities:

  • Ensure hiring needs of the organization and department are met with quality hires in a timely and cost effective manner.  Using a Talent Acquisition approach; design, implement and execute strategically focused staffing plans and practices for The Steadman Clinic organization and departments.
  • Establish, monitor, and report recruitment metrics that drive optimal staffing performance.  Provide market intelligence and perform in-depth analysis of recruiting strategies for improving recruiting processes.  Recommend and implement process improvements, tools and technology to better enable hiring managers and optimize recruiting efforts.
  • In conjuction with the hiring manager, identify appropriate sources for qualified candidates and post job ads internally and on external job boards.  Leverage innovative sourcing techniques to drive how positions are filled based on the needs of the organization (time to fill, costs to fill, skill set).
  • Evaluate employment factors such as job experience, education, training, skills, knowledge and abilities, and other data pertinent to determine if candidate meets job qualifications.
  • Conduct preliminary interviews and arrange interviews with hiring manager, extend formal job offers.
  • Plan and participate in recruiting events.

Skills and Abilities:

  • Bachelor's Degree preferred.
  • Minimum 5+ years of recruitment experience with proven track record of business success.
  • Experience with HRIS systems required.  Oracle HR database experience preferred.
  • Ability to build and maintain credibility by knowing the organization and aligning recruiting support to the priorities of the business.
  • Ability to anticipate how business priorities will impact staffing plans.
  • Strong subject matter expertise in recruiting, to include an understanding of strategic staffing plans, workforce planning and complex problem resolution skills.
  • A high level of interpersonal skills and integrity; solid team player.
  • Ability to communicate in a direct, succinct manner with a strong influencing ability.
  • Ability to operate and thrive in a fast-paced action-oriented environment which can be ambiguous and where priorities may change quickly.
  • Manage multiple projects simultaneously, commuicate status and facilitiate implementation of staffing priorities.
  • Knowlege of and familiarity with FLSA and current employment legislation.
  • Ability to work independently with minimal supervision and able to maintain the highly confidential nature of human resources work.
  • Ability to identify and resolve problems in a timely manner.

We are an Equal Opportunity Employer.  We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

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