The goal of The Steadman Clinic is to deliver the highest standard of orthopaedic care and personal attention to each and every patient seeking our help. Whether an injured professional athlete or an individual who wants to be able to walk again without pain, our physicians will do their best to help our patients achieve their goals. Our success in helping our patients reach their goals is what attracts people from all walks of life, from all over the world, to the Steadman Clinic.

If you are interested in joining our team of dedicated professionals who are known world-wide for advancing the field of Orthopedics and Sports Medicine with cutting edge, progressive approaches and solutions to some of the most complex and demanding situations, submit resume and cover letter to: jobs@thesteadmanclinic.com

Positions Available

Durable Medical Equipment (DME) Technician

The Durable Medical Equipment (DME) Technician is responsible for providing equipment, fitting and education of orthopaedic durable medical equipment (DME) for patients.

This is a full-time, year round, non-exempt position with benefits.

Key Responsibilities:

  • As recommended by the physician, fit patients with DME, ensuring proper fit and utilization.
  • Provide education to patients on the application, use, care and expected outcome for products as indicated by the physician instruction and manufacturer.
  • Accurately document all services provided.
  • Stock DME supply room and help monitor inventory levels.
  • Perform other related duties as required.

Attributes and Qualifications:

  • Two years’ experience in a medical practice preferred.
  • Excellent organization, communication (both written and verbal), and interpersonal skills required.
  • Must be able to handle sensitive and confidential information appropriately and represent the Steadman Clinic in a mature, professional manner at all times.
  • Proven history of ability to multi-task and work in a fast-paced environment; excellent critical thinking skills, ability to work independently, and manage time effectively.
  • Demonstrated problem solving and workflow management skills required.
  • Must be energetic, quality driven and have proven ability to be productive member of a cohesive team of peers dedicated to providing optimum patient care.
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic, Steadman-Philippon Research Institute, and hospital personnel in involved in delivering patient care.

Certificate/License: Certified Athletic Trainer (ATC) preferred.

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Front Desk Patient Representative

The Front Desk Patient Representative will be responsible for ensuring all patients and visitors who check-in for an appointment or approach the front desk are given world class customer service by: greeting patients with kindness, accurately processing all forms and completing EHR updates, maintaining a clean and welcoming waiting room. 

Key Responsibilities:

  • Greet and check patients in
  • Performs front desk receptionist duties for the clinic: answers phone calls, directs visitors, keeps front office tidy
  • Ensures registration paperwork is complete, insurance cards are current and scanned into all EHR programs
  • Collects co-pays and balances; processes payments
  • Check patients out and schedule follow up appointments, if needed

Attributes and Qualifications:

  • High school diploma or GED and 1-3 years experience in customer service required
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills.
  • Knowledge of medical insurance preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Insurance Specialist

The Insurance Specialist is responsible for verifying network status and benefits for new patients and pre-authorizing all scheduled surgeries/procedures.
 

Location: Avon, CO.
 

Key Responsibilities:

  • Call and verify benefits, eligibility and network status for new patients
  • Notifying patient of out of network status with their insurance
  • Obtain pre-authorization with insurance company and provide CPT code for determination of authorization
  • If clinical is required, must fax to insurance company
  • Must document in patients’ charts all communication with insurance companies, adjusters and patients
  • Provides estimates for patients who are self-pay and collects money
  • Obtain signed waivers from patients prior to surgery

Attributes and Qualifications:

  • Bachelor’s Degree preferred
  • Two years’ experience working in customer service, insurance, healthcare
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • Proven ability to multitask and prioritize
  • Experience with Microsoft Outlook/Office
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Front Desk Patient Representative - Frisco, CO

The Front Desk Patient Representative will be responsible for ensuring all patients and visitors who check-in for an appointment or approach the front desk are given world class customer service by: greeting patients with kindness, accurately processing all forms and completing EHR updates, maintaining a clean and welcoming waiting room in our Frisco, CO clinic.

 

Key Responsibilities:

  • Greet and check patients in.
  • Performs front desk receptionist duties for the clinic: answers phone calls, directs visitors, keeps front office tidy.
  • Ensures registration paperwork is complete, insurance cards are current and scanned into all EHR programs.
  • Collects co-pays and balances; processes payments.
  • Check patients out and schedule follow up appointments, if needed.

Attributes and Qualifications:

  • High school diploma or GED and 1-3 years’ experience in customer service required.
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills.
  • Knowledge of medical insurance preferred.
  • Microsoft Office knowledge required.
  • Must be pleasant and courteous at all times
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. 
PRN MRI Technologist

The  PRN MRI Technologist will perform diagnostic MRI procedures according to established protocols or physician’s special instructions. Communicates effectively with staff, physicians, patients and their families. Maintains accurate patient and department records.  We are currently looking for a PRN MRI Technologist for our Vail and Frisco clinic locations.

Key Responsibilities:

  • Properly identifies and transports (as needed) patients to and from MRI scan room as needed.
  • Interviews and screen patients for contraindications. Consultation with supervisor radiologist or attending physicians as needed.
  • Performs MRI studies; obtains patient history, explains routine procedures and addresses patient concerns. Prepares equipment and supplies as needed for each study. Ensures that emergency requests are performed on a timely basis appropriate to the nature of the emergency.
  • Positions patient, attaches or adjusts immobilization devices as needed. practices sterile techniques and monitors patient movement and positioning to ensure that the patient is handled in a medically safe manner.
  • Adjusts and operates MRI equipment to scan designated anatomical area in a safe and effective manner for operator and patient following MRI safety protocols.
  • Reviews and evaluates completed scans for quality, completeness and type of test ordered. Ensure quality images are available for radiologist labeled correctly with patient identification and other information to make an accurate diagnosis.
  • Assists in review and update of technical protocols and scheduling procedures for studies in the MRI department as requested.


 Attributes and Qualifications:

  • Graduate of 24-month AMA approved school of Radiologic Technology, National Certification from the American Registry of Radiologic Technologists (ARRT) required and licensure as AART MRI registry or registry eligible
  • 2 years experience required
  • Excellent organization, communication (both written and verbal), and interpersonal skills required.
  • Proven history of ability to multi-task and work in a fast paced environment; excellent critical thinking skills, ability to work independently, and manage time effectively.
  • Demonstrated problem solving and work flow management skills required.
  • Must be energetic, quality driven and have proven ability to be productive member of a cohesive team of peers dedicated to providing optimum patient care.
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic, Steadman-Philippon Research Institute, and hospital personnel in involved in delivering patient care.

We are an Equal Opportunity Employer.  We are committed to equal treatment of all employees, without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
 

Medical Assistant

The Medical Assistant is responsible for assisting providers with patient care, maintaining patient records and completing administrative duties that assist in the management of patient care.

Key Responsibilities:

  • Fields patient phone calls promptly and in a professional manner
  • Assists with administrative tasks as directed by the Practice Manager
  • Available to room patients, remove sutures, and prepare patients for scheduled clinical procedures
  • Assists provider and PA/ATC with clinical operations
  • Comfortable and competent in casting (or wiling to learn)
  • Completes shift opening and closing procedures

Duties and Qualifications:

  • Medical Assistant, EMT, LPN or RN licensing/certification required
  • Minimum of 2 years' experience with applicable patient care and administrative duties preferred 
  • Demonstrated problem solving and work flow management skills required
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic and hospital personnel involved in patient care
  • Excellent critical thinking skills, ability to work independently, and manage time effectively
  • Computer and EHR software proficiency

We are an Equal Opportunity Employer.  We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Business Relations Manager

Position Summary: Manage the business to business referral pipeline and develop new opportunities for professional relationships that build patient access and utilization growth. Responsible for building a sales business strategy and producing metrics of on-going progress.

 

Key Responsibilities:

  • Develop a sales business strategy and adjust it as needed on a quarterly basis.
  • Generate new leads by identifying and contacting decision-makers at other health care organizations to create a patient referral pipeline.
  • Identify, connect and introduce services to new referral sources – PT/rehab providers, new physician groups, new Physician Assistants and Practice Managers. Introduce new services to referral sources.
  • Take the lead role in the development of proposals and presentations to build and nurture business referral opportunities.
  • Deliver presentations to physicians, practice staff and nurses in GP surgeries, hospital physicians and pharmacists in the retail sector.
  • Travel throughout assigned territory to call on regular and prospective customers to introduce the practice and develop referral relationships.
  • Utilize Electronic Medical Records (EMR) system to understand existing patient demographics and demonstrate growth in referrals based on business to business relationships.
  • Prepare accurate and timely complex data analyses to support decision making as requested.
  • Perform other business growth related duties as required.

Attributes and Qualifications:

  • 3 – 5 years’ health care sales and business development/referral experience.
  • Bachelor’s degree required, preferably related to health care marketing or management.
  • Proven experience with sales and negotiations techniques.
  • Ability to travel 50% of the time.  Must have a valid driver’s license.
  • Strong grounding in statistical methods with advanced proficiency in Excel and dashboard software applications.
  • Excellent analytic, communication (both written and verbal), and interpersonal skills required.

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. 

Medical Records Lead

The Medical Records Lead is responsible for providing general clerical support and excellent customer service in the Medical Records department. 

 

Location: Avon, CO.

 

Key Responsibilities:

  • Maintaining, incorporating and accurately accounting for all medical records information of clinic patients.
  • Retrieve, file and deliver medical records to and from Steadman Clinic offices.
  • Arrange and scan medical records.
  • Schedule Medical Records staff, ensuring all positions are covered when employees are out sick, on vacation or upon termination.
  • Oversee and approve time sheets for Medical Records employees and handle time off requests.
  • Assist Medical Office Director in onboarding of new hires and overseeing training and competencies.
  • Assist Medical Office Director in creating and implementing department policies & procedures.
  • Answer inquiries from medical staff, department and billing personnel regarding general medical records.
  • Perform qualitative analysis of medical records.
  • Other duties as assigned.

Attributes and Qualifications:

  • Three years’ experience working in medical records and customer service, healthcare preferred.
  • HIPAA, ROI, medical terminology strongly preferred.
  • Personal characteristics which include attention to detail, organized, effective interpersonal and communication skills.
  • Proven ability to multitask and prioritize.
  • Experience with Microsoft Office/Outlook, computer experience necessary.

Benefits:

  • Health Insurance (medical, dental, vision)
  • Retirement Plan match up to 4%
  • Four weeks of Paid Time Off (PTO) in year one
  • Paid Holidays
  • Life Insurance
  • Short and Long Term Disability Insurance
  • Referral Program Incentive
  • Ski Pass Bonus
  • Paid parking and free shuttle services
  • and more! 

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. 

Appointment Scheduler/PBX Operator

The Appointment Scheduler/PBX Operator is responsible for coordinating information and input into computerized system for scheduling of patient visits.  This role also provides general administrative support associated with daily operations of a clinical team. Also responsible for answering incoming calls in a timely manner and directs callers to appropriate destination providing a smooth, clear and professionally courteous communication process.

 

Location: Avon, CO.

 

Key Responsibilities:

  • Coordinates clinic appointments (new patient, rechecks and follow-ups) and referrals and enters appointments and cancellations into scheduling system on computer.
  • Enter new patient information into system, email, fax or mail patient paperwork and authorizations.
  • Manage information requests and correspondence for worker’s compensation adjusters and case managers.
  • Maintains knowledge of physician preferences and availability; maintain physician and staff schedules and availability for appointments in scheduling system.
  • Responsible for working as part of a centralized team handling 4 – 7 physician schedules.
  • Answers multiple incoming telephone lines.

Attributes and Qualifications:

  • High school diploma or GED required.
  • Two years’ experience preferred working in customer service, scheduling, healthcare.
  • Proven ability to multitask and prioritize in fast passed environment.
  • Experience with Microsoft Outlook.

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. 

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