The goal of The Steadman Clinic is to deliver the highest standard of orthopaedic care and personal attention to each and every patient seeking our help. Whether an injured professional athlete or an individual who wants to be able to walk again without pain, our physicians will do their best to help our patients achieve their goals. Our success in helping our patients reach their goals is what attracts people from all walks of life, from all over the world, to the Steadman Clinic.

If you are interested in joining our team of dedicated professionals who are known world-wide for advancing the field of Orthopedics and Sports Medicine with cutting edge, progressive approaches and solutions to some of the most complex and demanding situations, submit resume and cover letter to: jobs@thesteadmanclinic.com

Positions Available

The Applications Analyst is responsible for support, design and test, implementation of functional and technical aspects of applications, system interfaces and IT infrastructure.  This position will be a member of Clinical Applications team and will focus on clinical training of end users.
 
Key Responsibilities:
  • Access user requirements and vendor product offerings in order to identify process and workflow changes required to meet goals of system implementation
  • Collaborate with the various IT subspecialties to ensure technical and functional requirements of applications/systems are met
  • Establish, test and validate the technical requirements for system being implemented and/or supported
  • Proactively mitigate potential risks and develop contingency plans
  • Assist user training and go live support, as well as post-implementation evaluation
  • Troubleshoot IT related system issues, engage internal and vendor IT resources, facilitate resolution of issues
  • Monitor system performance and implement remedial actions and/or system upgrades
  • Maintain and update documents required by application support
  • Track equipment receipt and various vendors
  • Collect data required for system support or project implementation and perform data analysis
  • Responsible for clinical training of end users, including training new hires
Attributes and Qualifications:
  • Bachelor’s degree in Computer Science or IT preferred
  • Excellent analytical and problem solving skills
  • Experience working in Healthcare IT
  • Professional interpersonal and communication skills
  • Experience in support/implementation of clinical information
  • Must have experience with software test procedures and QA scripts
  • Modernizing Medicine experience preferred
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Insurance Specialist is responsible for verifying network status and benefits for new patients and pre-authorizing all scheduled surgeries/procedures.

Key Responsibilities:

  • Call and verify benefits, eligibility and network status for new patients
  • Notifying patient of out of network status with their insurance
  • Obtain pre-authorization with insurance company and provide CPT code for determination of authorization
  • If clinical is required, must fax to insurance company
  • Must document in patients’ charts all communication with insurance companies, adjusters and patients
  • Provides estimates for patients who are self pay and collects money
  • Obtain signed waivers from patients prior to surgery

Attributes and Qualifications:

  • Bachelor’s Degree preferred
  • Two years experience working in customer service, insurance, healthcare
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • Proven ability to multitask and prioritize
  • Experience with Microsoft Outlook/Office
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Appointment Scheduler is responsible for coordinating information and input into computerized system for scheduling of patient visits.  This role also provides general administrative support associated with daily operations of a clinical team.

Key Responsibilities:

  • Coordinates clinic appointments (new patient, rechecks and follow-ups) and referrals and enters appointments and cancellations into scheduling system on computer
  • Enter new patient information into system, email, fax or mail patient paperwork and authorizations
  • Manage information requests and correspondence for worker’s compensation adjusters and case managers
  • Maintains knowledge of physician preferences and availability; maintain physician and staff schedules and availability for appointments in scheduling system
  • Responsible for working as part of a centralized team handling 4 – 7 physician schedules

Attributes and Qualifications:

  • High school diploma or GED required
  • Two years experience preferred working in customer service, scheduling, healthcare
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • Proven ability to multitask and prioritize in fast passed environment
  • Experience with Microsoft Outlook
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Orthopaedic Surgery Physician Assistant is responsible for assisting the supervising physician in the medical and surgical management of patients assigned to their practice. The Physician Assistant will work one-on-one with an orthopaedic surgeon as well as various fellows and researchers.  Time will be divided between the clinic, operating room and administrative tasks centered on patient care. 

Key Responsibilities:

Collaborates with attending physician to diagnose and treat orthopaedic sports medicine injuries and related illnesses in both clinical and surgical settings; performs procedures within the PA scope of practice as directed by the supervising physician in the clinic, OR and ER including first and second assisting responsibilities.

  • Assists in preoperative evaluation and education
  • Performs initial interview and assessment of patient.
  • Perform preoperative consultation/education and complete surgical procedure forms and coding; writes post-operative/post procedure notes and orders for supervising physician

Attributes and Qualifications:

  • Certified Physician Assistant
  • Experience preferred, but willing to train new grad
  • Demonstrated problem solving and work flow management skills required
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic and hospital personnel in involved in patient care
  • Excellent critical thinking skills, ability to work independently, and manage time effectively.


We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Medical Office Manager will be responsible for overseeing day to day non-clinical operations in an orthopaedic clinical setting.  Requires supervision of front desk, scheduling, insurance and PBX departments.  Must promote excellent customer service skills by all levels of the staff.

Key Responsibilities:

  • Managing front desk, insurance, scheduling and PBX staff
  • Coordinating day to day operations of the practice under the lead of VP of Operations
  • Developing, implementing and maintaining office policies and procedures
  • Interviewing, hiring and training office staff: conduct performance reviews
  • Organizing staff meetings
  • Promoting world class customer service
  • Running reports and creating metrics with available data

Attributes and Qualifications:

  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • A proven management style which emphasizes teamwork, participation and communication
  • A sensitivity to the values and expectations of physicians, management, employee, patient and family
  • Proven ability to successfully handle multiple projects
  • Bachelors degree in Business Administration or Healthcare Administration preferred
  • 3-5 years experience in a medical office setting in a management or supervisory role
  • Proven ability to communicate effectively at all levels of an organization
  • Microsoft Office and Excel experience required
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The MRI Patient Representative will be responsible for ensuring all patients and visitors who check-in for MRI appointments are given world class customer service by: greeting patients with kindness, accurately processing all forms and safety questionnaires, collecting payment and waivers from patients. 

Key Responsibilities:

  • Greet and check in patients
  • Verify safety questionnaires with patients to ensure the safety of patients before entering MRI
  • Explain dress and jewelry requirements prior to appointment
  • Work with insurance department to identify waivers for patients and collection of payments
  • Responsible for MRI daily logs and monthly spreadsheets
  • Communicate with physician staff in order to obtain MRI prescriptions

Attributes and Qualifications:

  • High school diploma or GED and 1-3 years experience in customer service required
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills.
  • Knowledge of medical insurance preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
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