The goal of The Steadman Clinic is to deliver the highest standard of orthopaedic care and personal attention to each and every patient seeking our help. Whether an injured professional athlete or an individual who wants to be able to walk again without pain, our physicians will do their best to help our patients achieve their goals. Our success in helping our patients reach their goals is what attracts people from all walks of life, from all over the world, to the Steadman Clinic.

If you are interested in joining our team of dedicated professionals who are known world-wide for advancing the field of Orthopedics and Sports Medicine with cutting edge, progressive approaches and solutions to some of the most complex and demanding situations, submit resume and cover letter to: jobs@thesteadmanclinic.com

Positions Available

PBX Operator

The PBX Operator responds to incoming calls in a timely manner and directs callers to appropriate destination providing a smooth, clear and professionally courteous communication process.

Key Responsibilities:

  • Answers multiple incoming telephone lines
  • Obtains necessary information and transfers calls to correct extensions
  • Able to learn staff names and specialties
  • Provide excellent customer service to all incoming callers

Attributes and Qualifications:

  • High school diploma or GED
  • 1-3 years experience in customer service required
  • Knowledge of medical terminology preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Clinical Coordinator

The Clinical Coordinator is responsible for triaging patients to determine if they are a surgical or pain management candidate, scheduling all new patient appointments, MRIs, CT scans and confirming appointments and documentation for a busy physician specialized in the areas of spine and neck. This position may include scheduling and preparing the patient for surgery including coordinating all the pre-operative lab work, special consultations, history and physical exam, support and pre-operative and post-operative appointments.

 

Key Responsibilities:

  • Coordinates, triages and schedules new patient, MRI, CT and clinical appointments.
  • Confirms appointments with patient, ensures all documentation including spine history, registration and imaging prescriptions are in the system prior to the appointment.
  • Coordinates with Concierge with travel arrangements for international and out-of-town patients.
  • Administrative tasks may include triaging and returning patient phone calls, preparing FMLA and disability forms and other correspondence under the direction of the supervising physician, and assisting with other tasks related to patient care.
  • Attends regular staff meetings and other required meetings.Assists in clinic, including rooming patients, ordering x-rays and updating providers with patient information.
  • Schedules surgeries including pre-operative and post-operative appointments.
  • Coordinates add-on surgeries with surgical facilities and updates physician schedule.Initiates the pre-operative process by scheduling surgery, pre-operative appointments and lab work.
  • Reviews all surgery instructions with patients. Fully educates patients about their procedures and ensure they understand their responsibility in obtaining necessary services prior to surgery.
  • Prepares preoperative data sheets.
  • Other duties as assigned.

Attributes and Qualifications:

  • Bachelor’s degree required.
  • Demonstrated knowledge and understanding of patient privacy rights required.
  • One year of experience working in a healthcare setting and/or hospitality.
  • Demonstrated problem solving and workflow management skills required.
  • Must be energetic, quality driven and have proven ability to be productive member of a cohesive team of peers dedicated to providing optimum patient care.
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic and hospital personnel in involved in patient care.
  • Must demonstrate understanding of procedures, policies and documentation required to ensure compliance with hospital standards of care.
  • Excellent critical thinking skills, ability to work independently, and ability to manage time effectively.

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. 

PRN MRI Technologist

The  PRN MRI Technologist will perform diagnostic MRI procedures according to established protocols or physician’s special instructions. Communicates effectively with staff, physicians, patients and their families. Maintains accurate patient and department records.  We are currently looking for a PRN MRI Technologist for our Vail and Frisco clinic locations.

Key Responsibilities:

  • Properly identifies and transports (as needed) patients to and from MRI scan room as needed.
  • Interviews and screen patients for contraindications. Consultation with supervisor radiologist or attending physicians as needed.
  • Performs MRI studies; obtains patient history, explains routine procedures and addresses patient concerns. Prepares equipment and supplies as needed for each study. Ensures that emergency requests are performed on a timely basis appropriate to the nature of the emergency.
  • Positions patient, attaches or adjusts immobilization devices as needed. practices sterile techniques and monitors patient movement and positioning to ensure that the patient is handled in a medically safe manner.
  • Adjusts and operates MRI equipment to scan designated anatomical area in a safe and effective manner for operator and patient following MRI safety protocols.
  • Reviews and evaluates completed scans for quality, completeness and type of test ordered. Ensure quality images are available for radiologist labeled correctly with patient identification and other information to make an accurate diagnosis.
  • Assists in review and update of technical protocols and scheduling procedures for studies in the MRI department as requested.


 Attributes and Qualifications:

  • Graduate of 24-month AMA approved school of Radiologic Technology, National Certification from the American Registry of Radiologic Technologists (ARRT) required and licensure as AART MRI registry or registry eligible
  • 2 years experience required
  • Excellent organization, communication (both written and verbal), and interpersonal skills required.
  • Proven history of ability to multi-task and work in a fast paced environment; excellent critical thinking skills, ability to work independently, and manage time effectively.
  • Demonstrated problem solving and work flow management skills required.
  • Must be energetic, quality driven and have proven ability to be productive member of a cohesive team of peers dedicated to providing optimum patient care.
  • Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic, Steadman-Philippon Research Institute, and hospital personnel in involved in delivering patient care.

We are an Equal Opportunity Employer.  We are committed to equal treatment of all employees, without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
 

MRI Manager

The MRI Manager supervises the daily operations of the MRI department, hires and evaluates the performance of the MRI technicians and performs diagnostic and interventional MRI procedures according to the established protocols or physician's special instructions. Communicates effectively with staff, physicians and patients.  Maintains accurate patient and department records. The MRI Manager will be responsible for MRI operations at multiple sites.

Key Responsibilities:

  • Hires, supervises and evaluates MRI staff ensuring quality and quantity of output and overall performance level of the department; trains MRI staff as needed.
  • Evaluates and makes changes to the MRI department process flow and procedures to improve efficiency.
  • Manages department budget and oversees purchasing, installation and configuration of MRI department equipment.
  • Oversees maintenance and care of departmental facilities, equipment and supplies. Ensures routine maintenance and calibration of equipment.
  • Interviews and screen patients for proper diet, contrast preparation and possible allergy to IV contrast materials and other contraindications. Consultation with supervisor radiologist or attending physicians as needed.
  • Performs MRI studies; obtains patient history, explains routine procedures and addresses patient concerns. Prepares equipment and supplies as needed for each study. Ensures that emergency requests are performed on a timely basis appropriate to the nature of the emergency.
  • Adjusts and operates MRI equipment to scan designated anatomical area in a safe and effective manner for operator and patient following MRI safety protocols.
  • Reviews and evaluates completed scans for quality, completeness and type of test ordered. Ensure quality images are available for radiologist labeled correctly with patient identification and other information to make an accurate diagnosis.
  • Ensures all patient documentation is kept up to date and in a professional manner according to clinic and hospital protocols.
  • Demonstrates knowledge and understanding of patient privacy rights.
  • Attend regular staff meetings and other required meetings.
  • Perform other related duties as required.

Attributes and Qualifications:

  • National certification from the American Registry of Radiologic Technologists (ARRT) required and licensure in the State of Colorado; AART MRI registry preferred. Current certification in AHA or ARC Basic Life Support for healthcare providers required.
  • Graduate of 24-month AMA approved school of Radiologic Technology; previous supervisory experience required.
  • This position requires clinical knowledge typically achieved with 4 years of experience.
  • Excellent organization, communication (both written and verbal), and interpersonal skills required.
  • Proven history of ability to multi-task and work in a fast paced environment; excellent critical thinking skills, ability to work independently, and manage time effectively.
  • Demonstrated problem solving and work flow management skills required.
  • Must be energetic, quality driven and have proven ability to be productive member of a cohesive team of peers dedicated to providing optimum patient care.

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Revenue Cycle Director

The Revenue Cycle Director is responsible for managing all aspects of the organization’s revenue capture operations including billing, coding, collections and denial management. Works in close relationship with third-party administrators, insurance companies and internal physician groups, and is central to creating comprehensive and seamless revenue cycle processes throughout the company.

Major Job Responsibilities/Essential Functions:

  • Monitor reimbursement activity and provide trend reports with assessment of the trends to management
  • Perform detailed reviews on aged accounts including risk analysis and trending
  • Evaluate and monitor current reimbursement policies and ensure that legislative and regulatory changes impacting medical billing are anticipated and communicated to appropriate staff and entities
  • Perform detailed reviews on aged accounts including risk analysis and trending
  • Researches and resolves claim denials, pre-bill edits and pre-bill errors
  • Acts a liaison among third-party administrator and physicians
  • Shares information and seeks ways to add value to patients and the practice
  • Other related duties as assigned

Knowledge, experience, skill requirements:

  • Bachelor’s degree in Accounting, Healthcare Administration or equivalent preferred
  • 5 - 7 years’ experience Revenue Cycle Management and healthcare billing required
  • Orthopaedic billing and coding experience preferred
  • Medical coding certification preferred such as CCS
  • Experience using an EHR system required.
  • Knowledge of third-party physician specialty billing, contractual and compliance regulations, along with a demonstrated understanding of automated processes and claims submission
  • Considerable knowledge of medical office operations, professional fee billing, reimbursement and third-party payer regulation and medical terminology is required
  • Strong problem-solving skills and ability to make timely decisions in a fast-paced environment
  • Ability to work, plan, research and conduct projects with minimal supervision
  • Proven ability to interface well with leadership and physicians to engender trust and confidence

We are an Equal Opportunity Employer.  We are committed to equal treatment of all employees, without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Clinical Education Specialist

The Clinical Education Specialist is responsible for supporting and training clinical staff on a variety of clinical applications.  The focus for this position will be on Modernizing Medicine, The Steadman Clinic's new Electronic Health Record.  This position will be a member of the Clinical Applications Team.

Key Responsibilities:

  • Develop an onboarding program for all clinical applications including EHR, Practice Management, Telehealth Platforms, PACS, etc.
  • Onboard and train all new staff to the appropriate systems.
  • Retain staff on existing systems when appropriate.
  • Design and implement training programs for new systems as needed.
  • Support end users on a day to day basis answering questions as necessary, responding to helpdesk tickets related to workflow and training points.
  • Complete regular workflow optimization analysis, providing recommended changes/updates as necessary.
  • Assist with collecting requirements, design, build, implementation, training and support in conjunction with other members of the Clinical Applications team and IT departments.

Attributes and Qualifications:

  • Bachelor’s degree in Computer Science or IT preferred
  • Excellent analytical and problem solving skills
  • Experience working in Healthcare IT preferred
  • Professional interpersonal and communication skills
  • Experience in support/implementation of clinical information
  • Ability to excel in a high demand, fast paced environment
  • Modernizing Medicine experience preferred

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. 

Digital Support Representative

The Digital Support Representative is responsible for managing our "click to chat" feature, which allows patients to schedule appointments online via a secure chat feature. This position is also responsible for assisting patients troubleshoot any patient portal issues.
 
Key Responsibilities:

  • Manages “click to chat” feature.
  • Uses a customer centric approach to situations to deliver superior service.
  • Helps patients troubleshoot any patient portal issues.
  • Follows up with patients to ensure their technical patient portal issues are resolved.
  • Assists with sending appointment reminder via text message/chat feature.
  • Provides real-time support to customer’s inquiries/concerns quickly.
  • Recognizes knowledge gaps and researches to respond.
  • Adherence to quality and compliance guidelines.
  • Other responsibilities as assigned.

Attributes and Qualifications:

  • High school diploma or GED required.
  • Two years’ experience preferred working in customer service, scheduling, healthcare.
  • Strong computer skills.
  • Strong command of live chat etiquette and high attention to detail.
  • Excellent communication skills both verbal and written.
  • Proven strong customer service skills and problem solving skills.
  • Proven ability to multitask and prioritize in fast passed environment.
  • Ability to deal with difficult customers in a professional and efficient manner.
​​​​​​​We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. 
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