The goal of The Steadman Clinic is to deliver the highest standard of orthopaedic care and personal attention to each and every patient seeking our help. Whether an injured professional athlete or an individual who wants to be able to walk again without pain, our physicians will do their best to help our patients achieve their goals. Our success in helping our patients reach their goals is what attracts people from all walks of life, from all over the world, to the Steadman Clinic.

If you are interested in joining our team of dedicated professionals who are known world-wide for advancing the field of Orthopedics and Sports Medicine with cutting edge, progressive approaches and solutions to some of the most complex and demanding situations, submit resume and cover letter to: jobs@thesteadmanclinic.com

Positions Available

The PBX Operator responds to incoming calls in a timely manner and directs callers to appropriate destination providing a smooth, clear and professionally courteous communication process.

Key Responsibilities:

  • Answers multiple incoming telephone lines
  • Obtains necessary information and transfers calls to correct extensions
  • Able to learn staff names and specialties
  • Provide excellent customer service to all incoming callers

Attributes and Qualifications:

  • High school diploma or GED
  • 1-3 years experience in customer service required
  • Knowledge of medical terminology preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Steadman Clinic is seeking an entry level Durable Medical Equipment Patient Care Specialist/Fitter. This person will directly work with physicians, medical professionals, and patients in a clinical setting.
 
Key Responsibilities:
  • Provide fitting, patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations
  • Educate patients on insurance plans and financial responsibility
  • Actively promote and foster good relations with physicians and clinical staff
  • Contact insurance companies and obtain DME benefits and prior-authorization for all the physician’s orders
  • Insure that all necessary documentation and authorization is obtained as it relates to payer requirements
Attributes and Qualifications:
  • Excellent verbal and written communication skills, attention to detail, and the ability to organize multiple projects and assignments at once
  • Demonstrate professionalism, effective decision making, and time management skills
  • Establish and maintain effective working relationships with patients, physicians, and staff
  • Knowledge of Anatomy, Physiology, Medical Terminology, Insurance Claims, and Insurance Benefits.
  • Proficiency in Word, Internet Explorer, and Excel
  • DME or Orthotic related medical experience preferred
  • Knowledge of medical billing/collection practices a plus
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
The Regenerative Medicine Technician will work under the direction of the laboratory CEO, medical director and operational manager. Technician will be required to prepare peripheral venous blood and bone marrow components for clinical and intraoperative procedures, as well as, assisting physician in outpatient clinical setting.
 
Key Responsibilities:
  • Perform venipuncture in exam or operating room and process blood or bone marrow into necessary components
  • Prepare and set up exam and treatment rooms for blood and/or bone marrow procedures
  • Reports diagnostic results to patients as directed by the physician
  • Responsible for obtaining consents and educates patient
Attributes and Qualifications:
  • Phlebotomy certification or blood draw experience required.
  • Bachelor’s degree or related training or working experience in the fields of orthopaedics, sports medicine athletic training or life sciences.
  • Personal characteristics which include organizational, communication and interpersonal skills.
  • Proven ability to successfully handle multiple tasks in fast paced environment, critical thinking skills, able to work independently, and manage time effectively.
  • Basic computer skills in Microsoft Excel, Word and PowerPoint.
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
The Applications Analyst is responsible for support, design and test, implementation of functional and technical aspects of applications, system interfaces and IT infrastructure.  This position will be a member of Clinical Applications team and will focus on clinical training of end users.
 
Key Responsibilities:
  • Access user requirements and vendor product offerings in order to identify process and workflow changes required to meet goals of system implementation
  • Collaborate with the various IT subspecialties to ensure technical and functional requirements of applications/systems are met
  • Establish, test and validate the technical requirements for system being implemented and/or supported
  • Proactively mitigate potential risks and develop contingency plans
  • Assist user training and go live support, as well as post-implementation evaluation
  • Troubleshoot IT related system issues, engage internal and vendor IT resources, facilitate resolution of issues
  • Monitor system performance and implement remedial actions and/or system upgrades
  • Maintain and update documents required by application support
  • Track equipment receipt and various vendors
  • Collect data required for system support or project implementation and perform data analysis
  • Responsible for clinical training of end users, including training new hires
Attributes and Qualifications:
  • Bachelor’s degree in Computer Science or IT preferred
  • Excellent analytical and problem solving skills
  • Experience working in Healthcare IT
  • Professional interpersonal and communication skills
  • Experience in support/implementation of clinical information
  • Must have experience with software test procedures and QA scripts
  • Modernizing Medicine experience preferred
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Front Desk Patient Representative will be responsible for ensuring all patients and visitors who check-in for an appointment or approach the front desk are given world class customer service by: greeting patients with kindness, accurately processing all forms and completing EHR updates, maintaining a clean and welcoming waiting room. 

Key Responsibilities:

  • Greet and check patients in
  • Performs front desk receptionist duties for the clinic: answers phone calls, directs visitors, keeps front office tidy
  • Ensures registration paperwork is complete, insurance cards are current and scanned into all EHR programs
  • Collects co-pays and balances; processes payments
  • Check patients out and schedule follow up appointments, if needed

Attributes and Qualifications:

  • High school diploma or GED and 1-3 years experience in customer service required
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills.
  • Knowledge of medical insurance preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Appointment Scheduler is responsible for coordinating information and input into computerized system for scheduling of patient visits.  This role also provides general administrative support associated with daily operations of a clinical team.

Key Responsibilities:

  • Coordinates clinic appointments (new patient, rechecks and follow-ups) and referrals and enters appointments and cancellations into scheduling system on computer
  • Enter new patient information into system, email, fax or mail patient paperwork and authorizations
  • Manage information requests and correspondence for worker’s compensation adjusters and case managers
  • Maintains knowledge of physician preferences and availability; maintain physician and staff schedules and availability for appointments in scheduling system
  • Responsible for working as part of a centralized team handling 4 – 7 physician schedules

Attributes and Qualifications:

  • High school diploma or GED required
  • Two years experience preferred working in customer service, scheduling, healthcare
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • Proven ability to multitask and prioritize in fast passed environment
  • Experience with Microsoft Outlook
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Medical Office Manager will be responsible for overseeing day to day non-clinical operations in an orthopaedic clinical setting.  Requires supervision of front desk, scheduling, insurance and PBX departments.  Must promote excellent customer service skills by all levels of the staff.

Key Responsibilities:

  • Managing front desk, insurance, scheduling and PBX staff
  • Coordinating day to day operations of the practice under the lead of VP of Operations
  • Developing, implementing and maintaining office policies and procedures
  • Interviewing, hiring and training office staff: conduct performance reviews
  • Organizing staff meetings
  • Promoting world class customer service
  • Running reports and creating metrics with available data

Attributes and Qualifications:

  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • A proven management style which emphasizes teamwork, participation and communication
  • A sensitivity to the values and expectations of physicians, management, employee, patient and family
  • Proven ability to successfully handle multiple projects
  • Bachelors degree in Business Administration or Healthcare Administration preferred
  • 3-5 years experience in a medical office setting in a management or supervisory role
  • Proven ability to communicate effectively at all levels of an organization
  • Microsoft Office and Excel experience required
 
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
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